Agent FAQs
Does IPP operate its Payment Centers?
Each IPP Payment Center is an independent business that is authorized to provide IPP products and services. IPP Payment Centers may be located in check cashing businesses, supermarkets, drug stores, newsstands, mail service providers, wireless stores, and many other retail locations.
What equipment or software do I need to get started?
If you have a computer or POS terminal we can connect you to the IPP system, or we can lease you the other equipment you will need.
What point-of-sale materials are available?
IPP provides every IPP Payment Center agent promotional materials and instructions in both English and Spanish free of charge.
Do you provide training?
Yes, IPP offers on-site training as well as on-going bilingual technical support.
How do you determine the commission earned on each transaction?
Commissions vary based on the type of bill that is being paid.
Does the customer receive a receipt of payment?
Every transaction is identified by a number and generates a receipt for the customer
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